AI Reply on Gmail

Overview

MAGgie™'s AI Reply feature lets you respond to emails directly inside Gmail - faster, smarter, and without staring at a blank screen. Powered by AI, it understands the context of your conversation, suggests ready-to-use replies, and formats your response in your preferred tone and brand voice, all without leaving your inbox.

AI Reply is available via the MAGgie™ Chrome Extension, which you can install from the Chrome Web Store (in case you haven't installed it, yet)

Getting Started

Once you install the MAGgie™ Chrome extension, AI Reply is turned on by default. You'll automatically see the MAGgie™ reply button inside Gmail - no extra setup needed.

Step-by-Step Instructions

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Step 1: Open an Email in Gmail

Navigate to any email in your Gmail inbox. Just below the message, you'll see an "AI Reply" label alongside the MAGgie™ icon, indicating the feature is active and ready to use.

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Step 2: Click on AI Reply and Open the MAGgie Panel

Click that AI Reply button, and you'll see the reply window open along with the AI Reply panel. Once the panel opens, MAGgie™ will first summarise the ongoing conversation so you can confirm it has the right context before generating a reply

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Step 3: Choose or Write Your Reply

You have two options at this stage:

• Use a suggested reply - MAGgie™ provides ready-to-use reply options. Simply click one to use it.

• Type your own instructions - Enter specific instructions (e.g. "I cannot attend the meeting. Do you have a recording?") and MAGgie™ will generate and format a response based on your input.

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Step 4: Customise Your Preferences

Inside the panel, click the Preferences dropdown to tailor the reply to your communication style. You can adjust:

Preference	Description
Formality	Set how formal or casual the reply should be
Tone	Choose the emotional tone of the message
Email Length	Control how long or concise the reply is
Language	Select the language for the response
Brand Voice	Apply your saved MAGgie brand voice for consistent messaging

Once your preferences are set, click Generate to create your draft.

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Step 5: Review and Refine

After the draft is generated, you can:

• Edit it directly within the panel

• Regenerate it to get a fresh version

• Refine it further with additional instructions

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Step 6: Insert and Send

When you're happy with the draft, click Insert. MAGgie™ will place the formatted response directly into your Gmail compose window. Review it one final time and hit Send.

Managing the AI Reply Feature

You are always in control of when and how MAGgie™ appears in Gmail. There are two ways to manage the feature:

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Option 1: Via the MAGgie™ Chrome Extension Settings

1. Click on the MAGgie™ Chrome extension icon in your browser

2. Go to Settings

3. Disable the Email Reply feature - this will hide the MAGgie™ button from Gmail entirely

4. If you want it back, you can come to this page and turn the toggle on.

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Option 2: Close the Panel in Gmail

• Inside Gmail, click the small "X" on the top right corner of the AI Reply Button - to disable the feature.

• AI Reply is enabled by default when you install the MAGgie™ Chrome extension.

• Your brand voice settings are managed inside MAGgie™ and automatically applied when selected in the preferences dropdown.

• For feedback or support, reach out to the MAGgie™ team directly.

Go to the Training Videos section to watch the full video tutorial.